Refund Policy
At Living Cosmetics Unlimited, customer satisfaction is our top priority. We take great care in formulating and producing our products to ensure the highest quality and effectiveness. Due to the personal nature of skincare products and hygiene standards, we are unable to accept returns or offer refunds on any of our products.
Defective or Damaged Products:
If you receive a product that is defective, damaged, or incorrect, please contact us at info@livingcosmetics.ca within 14 days of receiving your order. Include your order number, a description of the issue, and clear photos if applicable. We are committed to addressing your concerns promptly and will work with you to find a suitable solution, such as a replacement or store credit.
Allergy Disclaimer:
We list all product ingredients clearly on our packaging and website. If you have sensitivities or allergies, please review the ingredients carefully before purchase. Living Cosmetics Unlimited is not responsible for reactions due to allergies or sensitivities.
Order Cancellations:
Orders can be canceled within 24 hours of placement. After this period, we cannot guarantee changes or cancellations as the order may have already been processed.
Shipping Issues:
For orders lost in transit or undelivered, please contact us so we can assist you in resolving the issue. However, we are not responsible for delays caused by shipping carriers.
Contact Us:
For any questions or concerns, reach out to us at info@livingcosmetics.ca. We value your support and are here to ensure you have a positive experience with Living Cosmetics Unlimited.
Thank you for choosing Living Cosmetics Unlimited and supporting our mission to provide sustainable, nourishing skincare rooted in ancestral wisdom.